Kris Baljak puts the guest first at Oscar Wilde while growing a team of leaders.

Hospitality is something when it comes to providing a guest experience and if there’s one thing that Kris Baljak knows it’s how to assemble a team of experts and deploy them to do what they do best. “Getting in the way of the staff is one of the worst things that a leader can do when it comes to operating. The guys are all trained. They’re all good people. They treat how they want to be treated”, says Baljak.

We get to touch on everything from giving enough rope to your team, to letting them hang themselves if that’s what it comes to, but Kris looks to be there every step of the way enlisting his team to act as a net on behalf of each others falls.